Message On Hold

Message On Hold

The Please Hold Group offers you the expertise and capabilities of 3 of the largest Message On Hold providers in world……Please Hold Canada, Telephonetics and Audiocom who collectively broadcast to over 40,000 customers.

A little history…….The Message On Hold industry started several decades ago when a entity known as Audio Images was formed.  During the 1980’s the founding partners of Audio Images parted company and individually they created their own organizations being Telephonetics and Audiocom.  At that same time, Canada’s first Message On Hold provider was also born, that being Please Hold Canada.

Now over a quarter of a century later and for the first time in the history of the On Hold industry, the 3 organizations have come together to offer the largest single footprint message on hold supplier to be found anywhere in the world.

  • The average hold time is 38 seconds
  • On average, 7 out of 10 callers at businesses are put on hold
  • 36% of callers who hang up will not call back
  • 88% of callers prefer message recordings to radio or silence
  • Executives spend 15 minutes a day, or 60 hours a year, on hold
  • Silence can make a 30 seconds hold time feel like 90 seconds

The Please Hold Group, the inventors of the On-Hold industry